Harrogate Citizens Advice Bureau  is part of the CAB Service. The CAB Service is independent and provides free, confidential and impartial advice to everybody regardless of race, sex, disability, sexuality or nationality. It is the largest advice-giving network in the UK, with over 2,000 outlets and 22,000 volunteers.

The Bureau acts as a one-stop-shop for clients. Advisers provide up to date advice and information using our unique electronic information system, link clients with other services and agencies, help write letters and complete forms, negotiate with creditors, make phone calls on clients’ behalf and may represent them at tribunals. The problems we are most often asked about concern employment, debt, housing or benefits, but we will help people who come to us with any enquiry including consumer rights, legal matters, and immigration. For a breakdown of the type and number of issues dealt with over the previous year see our Annual Report. Advisers don’t tell clients what to do, but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals. The Bureau collects evidence to assist in National and Local campaigns to improve problem areas raised by our clients further information is given in our Social Policy page.

Harrogate CAB is staffed by full, part time and volunteer workers. We have specialist case workers in the areas of state benefits, debt, employment and a disability information service. Volunteer workers act as advisers, receptionists and support work. The Bureau is always happy to welcome new volunteers have a look in Want to be a Volunteer.

Clients can contact us in person, either 'drop in`or make an appointment at the Bureau, by telephone, post or fax: check out  Contact Us page. For location have a look in Find Us page. Special opening times due to Holidays and other events can be found on the News page.